Terms of service

Overview

This website is operated by Still Suain. Throughout the site, the terms “we”, “us” and “our” refer to Suain Sleep. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service, including all policies and conditions referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation users who browse, purchase, create an account, or otherwise engage with our content and services. Please read these Terms carefully before using our site. If you do not agree to these Terms, you may not access the website or use any of its services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or modify these Terms by posting changes to our website. Your continued use of the site following such updates constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides us with a secure e-commerce platform to offer our products to you.

1. Eligibility and Use of Site

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have received permission from a parent or legal guardian. You agree to use this site and our products only for lawful purposes and in a manner that does not infringe the rights of others.

You may not misuse the service, violate any local laws, or attempt to disrupt the website’s functionality in any way. Any breach of these Terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your personal content (excluding credit card information) may be transferred unencrypted across various networks, and may be adapted to meet technical requirements. All payment information is securely encrypted during transmission.

You agree not to copy, sell, or exploit any part of the website or its content without express written consent from Still Suain.

3. Product Information and Availability

We make every effort to ensure that all details, descriptions, and prices of products are accurate. However, we reserve the right to modify or discontinue any product or pricing without prior notice. Product availability may be limited, and we reserve the right to restrict quantities sold on a per-customer basis.

All images displayed on the site aim to accurately reflect our products, though colours may vary depending on your screen settings.

4. Billing and Account Information

You agree to provide complete and accurate billing and shipping information. We reserve the right to cancel orders that appear fraudulent or are inconsistent with our terms. Should your order be altered or cancelled, we may notify you via the contact information provided.

5. Third-Party Tools and Services

We may provide access to third-party tools or services that we do not monitor or control. Your use of these optional tools is entirely at your own discretion and subject to the terms of the respective providers.

Links to third-party websites may be provided for your convenience. We are not responsible for the content or services provided by these external sites and disclaim any liability associated with them.

6. User Submissions

If you submit reviews, testimonials, or creative content to us, you grant us permission to use, reproduce, and share such content in any medium, without obligation. You are responsible for ensuring that your submissions do not violate the rights of any third party.

7. Personal Information

Your submission of personal data is governed by our Privacy Policy. We are committed to protecting your information in accordance with GDPR and applicable Irish and EU data protection laws.

8. Errors and Omissions

Occasionally, our site may contain inaccuracies or typographical errors. We reserve the right to correct any errors or update information without prior notice, including after an order has been placed.

9. Prohibited Conduct

You agree not to use the site for any unlawful, abusive, or malicious purpose, including (but not limited to) violating intellectual property rights, submitting misleading information, transmitting malware, or attempting to compromise our website’s security.

10. Disclaimers and Limitation of Liability

All products and services are provided “as is” and “as available,” without warranty of any kind unless otherwise stated. Suain Sleep shall not be liable for any damages resulting from your use of our site or products, including but not limited to indirect, incidental, or consequential loss.

11. Indemnity

You agree to indemnify and hold harmless Suain Sleep and its affiliates, employees, and service providers against any claim or demand resulting from your breach of these Terms or violation of any law or third-party rights.

12. Severability

If any provision of these Terms is deemed unenforceable, that provision shall be severed, and the remainder of the Terms shall remain in effect.

13. Termination

These Terms are effective until terminated by either you or Still Suain. We reserve the right to suspend or terminate your access to our site or services at any time, particularly in the event of non-compliance.

14. Governing Law

These Terms and any separate agreements shall be governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

15. Contact Information

Questions about these Terms should be directed to:
Still Suain
Email: help@stillsuain.ie
Registered Address: Opera Lane, Cork, Ireland